BotSpace

WhatsApp Payments Support in BotSpace Dashboard

Connect WhatsApp on BotSpace

Turn off 2FA for a WhatsApp Business Phone Number

How to update WhatsApp Business Profile

How to update WhatsApp Display Name

Send your First Broadcast!

WhatsApp Templates

Custom Marketing Templates in Botspace are used for sending regular promotional content via Broadcasts, Shopify Abandoned Cart, and Nitro triggers. These templates must be approved by Meta (WhatsApp) before they…

📩 How to create Custom Marketing Templates

Limited Time Offer (LTO) Templates are designed to send urgency-driven promotional messages on WhatsApp. These templates encourage customers to take immediate action by highlighting time-bound deals and exclusive offers.

⏰ Limited Time Offer Template

Carousel Templates allow you to send a scrollable set of cards (images or videos) within a single WhatsApp message. This format is highly visual and is ideal for showcasing multiple…

🖼️ Carousel Template

Flow Templates allow you to send interactive WhatsApp flows such as forms, surveys, or appointment requests to capture customer input.

🧠 Flow Template

Catalog Templates allow you to showcase your product catalog directly on WhatsApp, enabling customers to browse multiple products seamlessly.

🛍️ How to create Catalog Template

The Create Contact feature in Botspace allows you to manually add a single contact directly from the platform. This is useful when you want to add customers who are not…

👤 Contacts – Create Contact, Export and Import contacts

This feature allows you to create a contact list by uploading contacts through a CSV file. While creating a list, you can include both existing contacts and new contacts 
Contact…

📂 Contacts – Create Contact List

Public API Overview

The Broadcast feature in BotSpace allows you to send messages to multiple contacts at once using approved WhatsApp templates. This document specifically covers Broadcast by filtering existing contacts.

📢 Broadcasts – Create Broadcast by Filtering Contacts

Mayur Morè

Nidhi Dolawat

WhatsApp

Create a custom design with text, images, and links

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