🎯 When to Use
Flow Templates are ideal for:
Lead capture
Surveys and feedback collection
Appointment or demo requests
🧭 How to Create a Flow Template
Login to Botspace Dashboard
Go to WhatsApp > Templates
Click Create Template
Select your WhatsApp Channel
Choose Marketing category
Select Flow template type
Click Next
🧩 Template Configuration
🆔 Template ID
Enter a unique template name
📝 Body Content
Add text explaining what the flow is for
🔘 Button Configuration
Flow Button (Single Button Only)
Select an existing Flow from the dropdown
Add a Button Title (e.g., Fill Form, Get Started)
⚠️ Flows must be created beforehand to appear in the dropdown.
❓ FAQs
How many flows can I attach to one template?
Only one flow can be attached.
Can I change the flow after approval?
No, you must create a new template to attach a different flow.