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πŸ›οΈ How to create Catalog Template

Catalog Templates allow you to showcase your product catalog directly on WhatsApp, enabling customers to browse multiple products seamlessly.

Written by Nidhi Dolawat
Updated over 4 months ago

🎯 When to Use

Catalog Templates are best suited for:

  • New product launches

  • Collection promotions

  • Highlighting multiple products


🧭 How to Create a Catalog Template

  1. Login to Botspace Dashboard

  2. Go to WhatsApp > Templates

  3. Click Create Template

  4. Select your WhatsApp Channel

  5. Choose Marketing category

  6. Select Catalog template type

  7. Click Next


🧩 Template Configuration

πŸ†” Template ID

  • Enter a unique template name

πŸ“ Body Content

  • Add supporting text to introduce your catalog or promotion


πŸ”˜ Button Configuration

View Catalog Button (Mandatory)

Catalog templates include one fixed button:

  • View Catalog

πŸ“¦ Catalog Display Options

You can choose:

  • Show all products in the catalog, or

  • Show only 30 products from the catalog

ℹ️ Limiting to 30 products is recommended for focused promotions or new launches.


❓ FAQs

Can I add more buttons to a Catalog template?

No, only the View Catalog button is supported.

Is this suitable for single-product promotion?

Catalog templates are best for showcasing multiple products or collections.

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