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πŸ›οΈ How to create Catalog Template

Catalog Templates allow you to showcase your product catalog directly on WhatsApp, enabling customers to browse multiple products seamlessly.

Nidhi Dolawat avatar
Written by Nidhi Dolawat
Updated over 2 months ago

🎯 When to Use

Catalog Templates are best suited for:

  • New product launches

  • Collection promotions

  • Highlighting multiple products


🧭 How to Create a Catalog Template

  1. Login to Botspace Dashboard

  2. Go to WhatsApp > Templates

  3. Click Create Template

  4. Select your WhatsApp Channel

  5. Choose Marketing category

  6. Select Catalog template type

  7. Click Next


🧩 Template Configuration

πŸ†” Template ID

  • Enter a unique template name

πŸ“ Body Content

  • Add supporting text to introduce your catalog or promotion


πŸ”˜ Button Configuration

View Catalog Button (Mandatory)

Catalog templates include one fixed button:

  • View Catalog

πŸ“¦ Catalog Display Options

You can choose:

  • Show all products in the catalog, or

  • Show only 30 products from the catalog

ℹ️ Limiting to 30 products is recommended for focused promotions or new launches.


❓ FAQs

Can I add more buttons to a Catalog template?

No, only the View Catalog button is supported.

Is this suitable for single-product promotion?

Catalog templates are best for showcasing multiple products or collections.

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