‘I don’t know how to manage new leads while supporting the ongoing ones.’
‘How do I retain clients consistently?’
‘I can’t scale because I’m stuck doing repetitive tasks.’
‘How do I align my team on daily tasks?’
‘Why so many tools?’
If you’re nodding along, you have landed at the right place. “Start here” 👇
Hello Sailor, welcome aboard!
We understand customers and the importance of keeping them engaged. We also get how overwhelming it gets to do it at scale with so much to do in the task docket.
That's why we created BotSpace, an AI-powered SAAS platform designed to simplify your tasks and propel your sales & marketing efforts.
BotSpace is a customer engagement platform that helps businesses,
Automate communication using AI
manage customer conversations, and
Boost engagement across two of the most used channels, WhatsApp and Instagram.
In short, if you’re a new business owner getting started or a seasoned player nurturing leads, solving queries, or launching a new product, BotSpace makes sure your brand is omnipresent, personal, and trusted.
Who is it for?
Basically, for every business owner who wants to grow without burning out.
BotSpace is built for fast-moving teams and growing businesses who are tired of juggling too many conversations, tools, and tasks to sell better.
We are your perfect partner if,
You are a growing D2C brand or an e-commerce store to increase footfall, recover abandoned carts, and offer instant support on WhatsApp and Instagram.
You are a startup or a mid-sized business looking to scale without hiring large teams. You need AI to automate repetitive tasks, generate leads, and customize every touchpoint.
You are a mid-market company with a lot to look after. You aim to bring your team, customers, and analytics under one roof.
You are an agency managing multiple clients worldwide. You need a streamlined platform to handle all communications on a single dashboard.
Whether you are just starting or scaling up, BotSpace helps you do more with less, using the power of AI, automation, and the channels your customers already love.
No development team? No problem.
No CRMs? Even better.
We are trusted by 5,000+ brands across 40+ countries for their business growth.
What problems does BotSpace solve?
Running a business, no matter the size, is like trying to keep toddlers in line. Tough, right?
The constant need to keep the customers entertained, endless communication, repetitive tasks, leading to lost opportunities.
BotSpace makes all the chaos disappear!
This is how BotSpace solves your business’s most common pain points.
Chats everywhere & context nowhere
Managing WhatsApp conversations among multiple team members gets messy.
Meeting customers at different stages and touchpoints without context leads to lost opportunities and poor customer satisfaction.
Our solutionBotSpace resolves the issue by offering a Shared Inbox to combine all your WhatsApp conversations and Instagram DMs into one place where teams can collaborate, respond faster, and maintain a consistent brand voice.
Slow replies mean frustrated customers
Customers expect quick replies. Answering common queries manually wastes time and delays response times.
Our solution
Features like Macros, Templates & AI Automation Workflows allow quick, consistent replies to FAQs and common requests from your customers, which saves you and your team hours of repetitive typing, in turn increasing customer satisfaction.
Teamwork or chaos?
When support agents struggle to discuss complex topics internally, switching between multiple tools leads to missed opportunities.
Our solution
With the help of Internal Notes and Collaboration, your team members can have private discussions within the chat platform itself, keeping the entire team aligned while enhancing the customer experience.
Manual campaigns, missed sales
Preparing customized campaigns over WhatsApp for your customers can be a tiring manual task.
Our solution
BotSpace’s Broadcast Messaging and Segmentation Tools help you reach the right audience with targeted promotional messages at scale.
Find growth opportunities faster
At BotSpace, there's no guesswork; we provide trustworthy data. Without proper reporting and analytics, it's hard to improve customer service.Our solution
BotSpace offers Analytics and reporting so businesses can track performance metrics like resolution times and real-time customer satisfaction.
What channels does BotSpace support?
We value diversity. Be it,
WhatsApp,
Instagram
Wherever you go, BotSpace follows, no stalking, only care 🙂
If you are worried about the setup, don’t worry, we will walk you through the steps in our “Getting Started” guide. Here, you’ll learn how to connect each channel and start reaping its benefits.